How can I withdraw funds from a CD that I opened in the mobile app?

You can withdraw money from your in-app opened CD in the following ways:

  • From the day of your CD maturity, you will have a 7-calendar day grace period during which you can close your CD and withdraw the entire CD amount (opening deposit + interest) without an early withdrawal penalty. The closing balance must be transferred to a qualifying East West Bank checking or savings account.
  • If you need to close your in-app opened CD before the maturity date, contact us via live chat in the mobile app to submit your request. An early withdrawal penalty will apply. 

For information on early withdrawal penalties for CDs, please click here.

If you don't take any action during the 7-day grace period, your CD will automatically renew for the same term, at the interest rate that is in effect on the maturity date.