a. Ordering a debit card

In your mobile app Dashboard, select the My Accounts icon in the bottom right corner. Then, select My Debit Cards to request, activate and manage your debit card.

Note: If your debit card will be shipped to China, you’ll be charged a $20 international mailing fee to cover shipping and handling costs.

b. Shipping Time

Upon requesting your debit card in the mobile app, you should expect to receive your card within:

  • 7 – 10 business days if shipping within the U.S.
  • 3 – 4 weeks if shipping to China
  • 3 – 6 weeks if shipping internationally (excluding China)