How do I close a CD that I opened in the mobile app?

From the date of CD maturity, you will have 7 days to close your CD. To close your in-app opened CD:

  1. Log in to the East West Bank Mobile app
  2. Tap your CD under Manage Accounts on the Dashboard 
  3. Tap  on the upper right hand corner
  4. Tap Close CD
  5. Confirm the qualifying checking or savings account to which you would like to transfer the full balance of your CD
  6. Tap Submit

 

Note: The Close CD option is only available for 8 calendar days, starting from the CD maturity date + 7 calendar days.