What are some products and features offered in the app?

Debit Card

Having a Visa Debit Card will not only make online and in store purchases at merchants in the U.S and abroad seamless, but can also be used to withdraw cash at ATMs. Global Student account holders may also enjoy access to ATMs in the U.S. without worrying about surcharges. 1


1 Non-proprietary ATM usage fees may be charged to your account at the request of the 3rd party operating the non-proprietary ATM. If you use an "East West Bank Student Plus Visa Debit Card" to initiate an ATM transaction from your Global Student account, East West Bank will refund your non-proprietary ATM usage fees each statement cycle. This waiver does not apply to any East West Bank ATM NSF fees that are the result of your account being overdrawn by an ATM transaction. Please refer to the Annual Percentage Yield and Account Terms disclosure for details.

If you have a Premier e-Checking or Global Student account, you can order a debit card in the mobile app under Manage Account  > My Debit Cards > Request Card.

Note: If your debit card will be shipped to China, you’ll be charged a $20 international mailing fee to cover shipping and handling costs.

Upon requesting your debit card in the mobile app, you should expect to receive your card within:

  • 7 – 10 business days if shipping within the U.S.
  • 3 – 4 weeks if shipping to China
  • 3 – 6 weeks if shipping internationally (excluding China)


Secured Credit Card

A Secured Credit Card is a credit card that allows you to establish or rebuild credit with responsible use.  Secured Cards require a refundable security deposit that is held as collateral for the account.

A history of on time payments and moderate use of credit card accounts, along with other factors, helps build a good credit history.  Your activity on a Secured Card is reported monthly to Experian, one of the three major Credit Reporting Agencies (CRAs) in the U.S.  Your usage of the Secured Card and payment history can help to build your credit score1.

If you meet the following requirements, you may apply for a secured card by navigating to the Explore Products section on the app Dashboard, finding the Secured Credit Card tile in the carousel, and tapping Learn more.

Requirements for a Secured Card:

1) You must be 18 years old or older

2) Have a US home addresses in one of the following states: California, Washington, Nevada, Texas, New York, Massachusetts and Georgia

3) Have a US mobile phone number

4) You must have an EWB deposit account with funds equal to your chosen credit limit.  A hold will be placed on that account for the credit limit amount.


1. We may report information about the status and payment of your Account to credit reporting agencies and other creditors.  East West Bank will report this information using the available personal identifying information you have provided to us or provide to us at a later date.  However, based on your overall credit profile, we cannot guarantee the credit reporting agencies will develop a credit score if your overall credit profile is limited. You can learn more about how we report Credit in your Secured Visa® Classic Credit Card Agreement.


Bill Pay

Bill Pay allows you to pay bills from your checking account to payees located in the U.S.  You can also use the service to review your bill payment history, and pending bill payments. 

We do not charge a fee for using the Bill Pay service. You may incur a Non-Sufficient Funds fee if your bill payment overdraws the available balance in your account or incur fees or penalties if we or our service provider are required to initiate a collection action.  You can refer to the Fee Schedule and Online Banking Agreement for additional information. Additionally, you may incur fees or charges from your 3rd party payee.  You should contact them directly for details.

Branch & ATM Locator

You may find an East West Bank Branch or ATM using the Find branch & ATM feature in the app. On the Dashboard, tap Move Money > Find Branch & ATM, and tap the Search icon on the top right hand corner to find branches and ATMs near you.


Certificates of Deposit

A certificate of deposit (CD) is an interest-bearing deposit account, where funds must remain in the CD account for a certain length of time in order to earn a promised rate of return. CDs are offered for a variety of maturity timeframes, ranging from 32 days to 5 years. If funds are withdrawn before the maturity date, an early withdrawal penalty will apply, and your earnings will be reduced. If applicable, the early withdrawal penalty is first deducted from any interest that has been credited to the CD during the term and then, if necessary, from the principal balance.

The FDIC (Federal Deposit Insurance Corporation) insures up to $250,000, per insured bank for each ownership category. East West Bank is an FDIC-insured bank, and the CD account is covered by the FDIC.

The minimum initial deposit to open a CD is $1,000. You may open a CD by selecting a CD and specifying the deposit amount. Your CD account must be funded at the time of opening by transferring available funds from your Premier e-Checking account.