Privacy Notice For Consumers

Rev. 02/2020

PRIVACY NOTICE FOR CONSUMERS

We recognize our obligation to keep information about you confidential and secure, and are committed to protecting your privacy.

FACTS	WHAT DOES EAST WEST BANK DO WITH YOUR PERSONAL INFORMATION?
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Transaction history and overdraft history When you are no longer our customer, we continue to share your information as described in this notice.
How?	All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons East West Bank chooses to share; and whether you can limit this sharing.

FACTS	WHAT DOES EAST WEST DO WITH YOUR PERSONAL INFORMATION?
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Transaction history and overdraft history When you are no longer our customer, we continue to share your information as described in this notice.
How?	All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Velo by East West Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information	Do we share this information?	Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes - to offer our products and services to you	Yes	No
For joint marketing with other financial companies	No	We don’t share
For our affiliate’s everyday business purposes – information about your transactions and experiences	Yes	No
For our affiliate’s everyday business purposes – information about your creditworthiness	No	We don’t share
For nonaffiliates to market to you	No	We don’t share

Reasons we can share your personal information	For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Do we share this information?	Yes
Can you limit this sharing?	No

Reasons we can share your personal information	For our marketing purposes - to offer our products and services to you
Do we share this information?	Yes
Can you limit this sharing?	No

Reasons we can share your personal information	For joint marketing with other financial companies
Do we share this information?	No
Can you limit this sharing?	We don’t share

Reasons we can share your personal information	For our affiliate’s everyday business purposes information about your transactions and experiences
Do we share this information?	Yes
Can you limit this sharing?	No

Reasons we can share your personal information	For our affiliate’s everyday business purposes – information about your creditworthiness
Do we share this information?	No
Can you limit this sharing?	We don’t share

Reasons we can share your personal information	For nonaffiliates to market to you
Do we share this information?	No
Can you limit this sharing?	We don’t share

QUESTIONS?	Call 888.895.5650 or 833.468.8356

QUESTIONS?	Call 888.895.5650 or 888.468.8356

WHO WE ARE
Who is providing this notice?	East West Bancorp, Inc. East West Bank Velo by East West Bank East West Bank (China) Limited East West Investment, Inc. East West Investment Services, a division of East West Bank East West Investment Management LLC East West Markets, LLC East West Velo Technology Service (Beijing) Limited Company

WHO WE ARE
Who is providing this notice?	East West Bancorp, Inc. East West Bank Velo by East West Bank East West Investment, Inc. East West Bank (China) Limited East West Investment Services, a division of East West Bank East West Investment Management LLC East West Markets, LLC East West Velo Technology Service (Beijing) Limited Company

WHAT WE DO
How does East West protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We hold our employees to strict standards of conduct to ensure the confidentiality of customer information, and we require companies that we do business with to protect your information.
How does East West collect my personal information?	We collect your personal information, for example, when you: Open an account or deposit money Pay your bills or apply for a loan Use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only: Sharing for affiliates’ everyday business purposes—information about your creditworthiness Affiliates from using your information to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

WHAT WE DO

How does East West protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We hold our employees to strict standards of conduct to ensure the confidentiality of customer information, and we require companies that we do business with to protect your information.

How does East West collect my personal information?

We collect your personal information, for example, when you:

Open an account or deposit money
Pay your bills or apply for a loan
Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

Sharing for affiliates’ everyday business purposes—information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

WHAT WE DO
How does East West protect my personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We hold our employees to strict standards of conduct to ensure the confidentiality of customer information, and we require companies that we do business with to protect your information.
How does East West collect my personal information?	We collect your personal information, for example, when you: Open an account or deposit money Pay your bills or apply for a loan Use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only: Sharing for affiliates’ everyday business purposes—information about your creditworthiness Affiliates from using your information to market to you Sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

WHAT WE DO

How does East West protect my personal information?

We hold our employees to strict standards of conduct to ensure the confidentiality of customer information, and we require companies that we do business with to protect your information.

How does East West collect my personal information?

We collect your personal information, for example, when you:

Open an account or deposit money
Pay your bills or apply for a loan
Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

Sharing for affiliates’ everyday business purposes—information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

DEFINITIONS
Affiliates	Companies related by common ownership or control. They can be financial and nonfinancial companies. East West does not share with our affiliates
Nonaffiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. East West does not share with nonaffiliates so they can market to you
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. East West doesn't jointly market

DEFINITIONS

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

East West does not share with our affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

East West does not share with nonaffiliates so they can market to you

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

East West doesn't jointly market

DEFINITIONS
Affiliates	Companies related by common ownership or control. They can be financial and nonfinancial companies. East West does not share with our affiliates
Nonaffiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. East West does not share with nonaffiliates so they can market to you
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. East West doesn't jointly market

DEFINITIONS

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

East West does not share with our affiliates

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

East West does not share with nonaffiliates so they can market to you

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

East West doesn't jointly market

OTHER IMPORTANT INFORMATION
For Nevada residents only	We are providing you this notice under state law. You may be placed on our internal Do Not Call List by contacting us at East West Bank, Customer Service Center, P.O. Box 927, Alhambra, CA 91802-0927; Phone number - 888.895.5650 or 888.468.8356; email: info@eastwestbank.com. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number - 702.486.3132; email: BCPINFO@ag.state.nv.us.

OTHER IMPORTANT INFORMATION
For Nevada residents only	We are providing you this notice under state law. You may be placed on our internal Do Not Call List by contacting us at East West Bank, Customer Service Center, P.O. Box 927, Alhambra, CA 91802-0927; Phone number - 888.895.5650 or 833.468.8356; email: info@eastwestbank.com. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number - 702.486.3132; email: BCINFO@ag.state.nv.us.

Printable Notice: Consumer Privacy Notice (English)

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California Consumer Privacy Act

California Notice at Collection