Chat
IN THE APP
After login, go to Help Center & select Chat
OR THROUGH ONLINE BANKING
After login, click the chat option on the bottom right-hand corner of the page
Call us
USA
English, Mandarin, Cantonese and Spanish support
+1 833.468.8356
U.S. TIME (PST)
Monday - Friday: 6:00AM - 7:00PM
Saturday: 9:00AM - 5:00PM
China
Mandarin and English support
+86 400-080-5290
CHINA TIME (BEIJING)
Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM
Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM
Saturday: 12:00AM - 11:00AM
Hong Kong
Mandarin and English support
+ 852 800.906.787
HONG KONG STANDARD TIME
Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM
Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM
Saturday: 12:00AM - 11:00AM
Taiwan
Mandarin and English support
+886 00801.491.280
TAIWAN TIME (TAIPEI)
Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM
Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM
Saturday: 12:00AM - 11:00AM
