Chat
IN THE APP
After login, go to Help Center & select Chat
OR THROUGH ONLINE BANKING
After login, click the chat option on the bottom right-hand corner of the page
Call us
USA
English, Mandarin, Cantonese and Spanish support
+1 833.468.8356
U.S. TIME (PST)
Monday - Friday: 6:00AM - 7:00PM
Saturday: 9:00AM - 5:00PM
China
Mandarin and English support
+86 400-080-5290
CHINA TIME (BEIJING)
Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM
Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM
Saturday: 12:00AM - 11:00AM
Hong Kong
Mandarin and English support
+ 852 800.906.787
HONG KONG STANDARD TIME
Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM
Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM
Saturday: 12:00AM - 11:00AM
Taiwan
Mandarin and English support
+886 00801.491.280
TAIWAN TIME (TAIPEI)
Monday: 10:00AM - 6:00PM, 10:00PM - 12:00AM
Tuesday - Friday: 12:00AM - 6:00PM, 10:00PM - 12:00AM
Saturday: 12:00AM - 11:00AM
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October 9, 2023
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November 11, 2023
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Thursday
November 23, 2023
Christmas Day
Monday
December 25, 2023
New Year’s Day
Monday
January 2, 2023
Martin Luther King, Jr. Day
Monday
January 16, 2023
Presidents' Day
Monday
February 20, 2023
Memorial Day
Monday
May 29, 2023
Juneteenth
Monday
June 19,2023
Independence Day
Tuesday
July 4, 2023
Labor Day
Monday
September 4, 2023
Indigenous Peoples' Day (Columbus Day)
Monday
October 9, 2023
Veterans Day
Saturday
November 11, 2023
Thanksgiving Day
Thursday
November 23, 2023
Christmas Day
Monday
December 25, 2023
