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Global Checking Account FAQs

 

Why should I open a Global Checking account?

Our Global Checking account is the most flexible and convenient U.S. bank account for those living outside of the U.S. 

  • No need to worry about monthly maintenance fees if you maintain a :
    1. $2,500 average balance in your account each monthly statement cycle OR
    2. $10,000 prior month-end combined average balance in the consumer deposit accounts you own at East West Bank

To learn more please refer to the Global Checking Account Terms Disclosure.

What are the account funding requirements? When will my Account Opening Fee be deducted?

Your Global Checking account must be funded with a single minimum opening deposit of $2,500 or more.

  • Upon receipt of your funding deposit, a $300 Account Opening Fee will be automatically deducted from your account balance.

Note:  Global Checking accounts that are not funded within 60 days of the date the application was approved are subject to automatic closure.

To learn more about Funding Requirements and the Account Opening Fee please refer to the Global Checking Account Terms Disclosure.

How does the $300 Account Opening Fee Refund work?

During the first 12 months (full or partial) after the initial funding requirement is met, you will have an opportunity to qualify for up to $300 in Account Opening Fee refunds.

  • If your account meets these qualification requirements, an Account Opening Fee refund will be automatically credited to  your account. 

To learn more about the Account Opening Fee Refund, please refer to the Global Checking Account Terms Disclosure.

When will I receive the Account Opening Fee Refund?

If, for any month during the first 12 months (full or partial) after the initial funding requirement is met, your Global Checking account qualifies to earn an Account Opening Fee Refund, a $100 refund will be automatically credited to your account within 10 business days after qualification.

To learn more please refer to the Global Checking Account Terms Disclosure.

What if I keep a $0 balance in my Global Checking account? Will my account be closed?

Your Global Checking account must be funded with a single minimum opening deposit of $2,500 or more within 60 days of application approval. 

  • Funding deposits received for an amount that is less than $2,500 are, at the discretion of the Bank, subject to return. Accounts that are not funded within 60 days will be subject to automatic closure. 

Please Note: Accounts that maintain a continuous $0 balance for 60 days will be automatically closed, so keep that in mind as you plan your banking activities. Additionally, other conditions such as an overdrawn account can also trigger an account closure.

To learn more please refer to the Global Checking Account Terms Disclosure.

I am an existing Velo customer, will my current Velo Premier e-Checking account be affected by the Global Checking account?

No, the Global Checking product terms don’t apply to existing customers or existing Velo Premier e-Checking accounts.

What is Velo Gold?

Global Checking customers also have the opportunity to qualify for our Velo Gold program, which offers enhanced features and benefits. 

To learn more please refer to the Global Checking Account Terms Disclosure.

Velo Gold Qualification Requirements

To qualify for the Velo Gold program, you must be:

  1. The primary owner of a Global Checking account; AND
  2. Maintain a combined month-end average balance of $100,000 or more in the qualifying consumer deposit accounts you own at East West Bank.

What are the key benefits of Velo Gold status?

With Velo Gold status, you’ll enjoy the following benefits:

  1. WAIVER of Incoming Wire Fees
    We’ll waive East West Bank’s Incoming Wire fee for your Global Checking account
  2. WAIVER of the International Shipping Fee for Debit Cards
    We’ll waive East West Bank’s International Shipping Fee for Debit Cards
    Note:  International Shipping fee is applicable to select countries only
  3. Curated Articles and Resources
    Velo Gold customers will have access to curated articles and resource information in the “For You” section of our Mobile App and Online Banking services
    Additionally, Velo Gold customers will have access to these other premium services:
  4. Dedicated Customer Support
    You’ll enjoy easy Mobile App and Online Banking access to our dedicated Help Center phone line and chat support
  5. Relationship Manager
    A dedicated Relationship Manager, to support all your banking needs

To learn more please refer to the Global Checking Account Terms Disclosure.

Will my Velo Gold status be downgraded if my account balance drops?

If, at any time, the combined month-end average balances in the qualifying consumer deposit accounts you own at East West Bank fall below $100,000 for four (4) consecutive months, both you and your Global Checking account will be UNENROLLED from the Velo Gold program within 10 business days.

Customers and accounts that have been unenrolled from the Velo Gold program, will be automatically RE-ENROLLED if they again meet the Velo Gold program qualification requirements.

Is there a monthly maintenance fee?

Your account will be charged a $25 monthly maintance fee if the minimum average monthly balance maintained in the account during the statement cycle falls below $2,500.To qualify for a monthly maintenance fee waiver, simply maintain a :

  1. $2,500 average balance in your account each monthly statement cycle OR 
  2. $10,000 prior month-end combined average balance in the consumer deposit accounts you own at East West Bank 

To learn more please refer to the Global Checking Account Terms Disclosure.

I already have another account type with East West Bank, can I upgrade it to Velo Gold status?

Velo Gold status is only available for customers who maintain a Global Checking account that meets the Velo Gold combined month-end average balance requirement.

  • If you’re not a Global Checking account customer, you should reach out to your Branch or Relationship Manager for information on our exclusiveBridgePlus or eliteBridgePlus programs.

To learn more please refer to the Global Checking Account Terms Disclosure.

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